How Caregivers and Others Can Relate, Listen and Respond Effectively to a Chronically Ill Person

Walter St. John, Ed.D.

Paperback Price: $11.96 List Price: $14.95 (save 20%) ISBN: 978-1-933503-62-2


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Estimated delivery date: July 05 – July 07 eBooks and MP3 Audio files are available for download on purchase. Questions?

Based on Walter St. John’s decades of study and practice, Solace brings new insight to the process of communicating with a person who is chronically ill. It provides specific, practical and helpful advice for professional caregivers, family members, colleagues, and friends.

More than ever, many of us are responsible for the care of a person who is limited in mobility, whose illness is serious and long-term, who may be confi ned to a house or care facility, and is in need of daily help and continuous care.

Solace offers guidelines that are easy to understand and a wealth of tips about what to say and do, as well as what to avoid saying and doing.

It is built around 58 topics that are divided into five broad sections:

  • Communicating
  • Helping
  • Listening and Observing
  • Relating
  • Responding

This organization allows caregivers to isolate a problem area and develop a positive approach.

Each topic, such as Avoiding Harmful Statements, Being Silent, Being Natural, Leveling with Someone, Paying Attention, Showing Respect, Responding to Anger, Responding to Depression and How to Ask Questions contains specific guidance in plain language.

Table of Contents

Part 1: Communicating
Part 2: Helping
Part 3: Listening and Observing
Part 4: Relating
Part 5: Responding
Appendix A: Symptoms of Caregiver Burnout
Appendix B: Stress Coping Methods for Caregivers

About the Author

A retired college professor, Walter St. John taught interpersonal communications skills and presented communications workshops throughout North America for over twenty years. His observation that there was a need for an accessible and useful resource for caregivers led to the development of this book. The methods in Solace were developed in conjunction with extensive research with patients and caregivers.


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